Privacy Policy for Qlaera

Effective Date: April 13, 2025

Qlaera a Solo Enterprize, LLC Company (“Company”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, age, phone number, emergency contacts.
Service Information: Call schedules, preferences, and feedback.
Communication Data: Call logs, emails, and messages.

2. How We Use Your Information

We use your data to:

Provide companionship and check-in services.
Contact emergency services in case of concern.
Improve our services based on feedback.

3. Data Sharing

We do not sell or rent your personal data. We may share information with:

Emergency contacts if necessary.
Emergency responders in the event of a welfare concern.
Service providers supporting our operations (e.g., call management software).
We have strict protocols to ensure user data is not shared without explicit authorization and is only accessible to authorized personnel for necessary operations.
We commit not to transfer consumer data to any external organizations under any circumstances, even with consent

4. Data Security

We use secure systems and encryption to protect your information. Access is restricted to authorized personnel.

5. Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

6. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Qlaera, from 321-209-6190 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. Text HELP for help and Text STOP to unsubscribe. You can also contact us at 321-209-6190 or info@qlaera.com. Mobile opt-in information is never shared with third parties.

7. Opt-in Process

Contacts opt in on our website contact page at https://www.qlaera.com/privacy-policy.html by checking a box to agree to receive messages. Message types, frequency and rates, as well help and opt-out instructions are disclosed. We confirm that no mobile opt-in info is shared with 3rd parties, and provide links to our privacy policy and terms and conditions. By checking the box or continuing, you agree to receive messages. Message frequency varies. Message and data rates may apply.

By checking this box, you agree to receive messages. Message frequency varies, and message and data rates may apply. For more information, visit our privacy policy and terms and conditions. Include clear instructions for help and unsubscribing:

Text HELP for help.
Text STOP to unsubscribe.
Ensure explicit instructions for opting out:
Text STOP to cancel or HELP for help.

To opt-in, check the box on our website's contact page. By opting in, you agree to receive messages. Message frequency may vary; standard message and data rates may apply. For assistance, text HELP. To unsubscribe, text STOP. Brand Compliance Use the name Solo Enterprize, LLC as an acceptable variation. For terms and conditions, visit https://www.qlaera.com/terms-and-conditions.html.

8. Your Rights

You have the right to access, update, or delete your personal data.
You may request a copy of your data by contacting us.

9. Changes to this Policy

We may update this Privacy Policy periodically. Significant changes will be communicated to you.

Contact Us

If you have any questions, please contact us using the form on our web portal.